How long does it take for funds to reach my trading account?
Are there any fees for deposits or withdrawals?
Why was my credit/debit card payment declined?
How can I withdraw funds from my trading account?
- You can submit a withdrawal request through Client Login. Please note that according to current AML policies, any withdrawal of funds can only be transferred to the same source that the funds were originally received from. This means that if a deposit was made by using a credit card or e-wallet, the withdrawal shall be made only to the same credit card, e-wallet etc. or to a bank account which is in your name.
How long does it take to withdraw funds from my trading account?
- For withdrawals from your trading account to a bank account, it normally takes about two-three business days after the withdrawal request is processed for the funds to reach your account. For withdrawals to a credit/debit card, it mostly takes from 1 up to 7 days for the funds to arrive. In some rare cases, depending on your card issuer, it may take a little longer. In case of transferring the funds to a Skrill account, it usually takes 1 day for the funds to reach your account.
What are the withdrawal fees?
- For withdrawals to a bank account, a fee of 30-35 USD will be charged, depending on your banking institution. Intermediary bank fees (if applicable), will be deducted from the amount you transfer. For withdrawals to credit/debit cards, a small fee of 7 USD or EUR per transaction applies, depending on your trading account currency. Withdrawals to Skrill accounts subject to 1% fee.